SNAP Outreach Coordinator

Takoda Institute of Higher Education, a Division of American Indian OIC

1845 East Franklin Ave

Minneapolis, MN 55404

About American Indian OIC and Takoda Institute:

AIOIC offers education, training and employment services. Our education services include an onsite contract-alternative high school with the Minneapolis Public School District as well as an Adult Basic Education/GED program. Our training is offered through Takoda Institute of Higher Education, our accredited, post-secondary school that provides certified, short-term training in IT, and business/ medical administration programs. For employment services, we operate a Minnesota Family Investment Program, Minneapolis Works Program, and a Workforce Investment Program. The Takoda Group provides job placement for AIOIC’s training graduates.

Position Overview:

The SNAP Outreach Coordinator is responsible for providing outreach and education services and increasing access to the Supplemental Nutrition Assistance Program (SNAP) to the Native and non-Native communities. This role will plan and execute outreach activities in a variety of settings such as AIOIC’s internal programs, schools, and community agency partnerships. Primary responsibilities of this position include educating community members of all ages about the purpose, use and benefits of SNAP. Additionally, provide increased access to SNAP information with a focus on eligibility screening and providing direct SNAP application assistance. In addition, this position will assist in AIOIC’s Workforce Development initiative of SNAP employment and training programs.

The candidate must demonstrate a strong work ethic, as well as integrity, accountability, and high performance in previous work experiences. The best candidate for this position is someone who can align themselves to our outcomes driven culture and understands the unique challenges of a Native. The successful candidate has experience with outreach and education services to multiple communities.


Reports to:

Director of Takoda Institute

Assistant Director of Takoda Institute

Responsibilities SNAP Outreach Coordinator:

  • Develop and disseminate SNAP information primarily, but not limited, to Native American populations reaching at least 1,000 people annually
  • Identify and coordinate outreach events in the communities served by AIOIC
  • Work with Takoda Institute Program Directors to develop messaging and outreach presentations
  • Work with AIOIC key staff to conduct internal SNAP screenings and referral system
  • Screen and perform application assistance to qualified individuals and follow up of application status with MN Department of Human Services
  • Ensure all activities are accurately entered in relevant database systems
  • Track and report outreach activities to supervisor in a timely manner
  • Other Duties as assigned


  • A. degreed in a Human Services field with a minimum of three years of experience in community work
  • Experience in outreach services and education presentations
  • Ability to create and conduct outreach plans, maintains accurate participant records, and provide accurate and timely reports
  • Ability to work as a team member with fellow-co-workers and agency staff.
  • Skills in written and verbal communication. Ability to assist in preparing and giving oral presentations.
  • Knowledge of the Native American cultures and traditions preferred
  • Computer skills necessary using word processing, spreadsheets and data base programs.
  • Demonstrated ability to be analytical, detail-oriented, and to problem solve.
  • Ability to work independently with minimal supervision, while also being a strong team player.
  • Have valid MN driver’s license, auto insurance, and accept travel assignments on the job as necessary by the program; ability to travel to multiple service locations, if needed.
  • Excellent people skills and the ability to build effective relationships with a diverse population
  • Must be willing to work weekends and evenings and be flexible to a varying work schedule
  • Ability to use various electronic communication tools including MS Office programs and databases
  • Ability to attend all team and staff meetings, check-in and events
  • Ability to attend all programming related activities, events, and trainings


  • Associate degree ok, Bachelor degree preferred
  • Global Career Development Facilitator (GCDF) certified
  • 2-3 years of related experience- recruiting, staffing, business to business sales, career coaching.
  • Ability to prioritize and work with minimal supervision, make sound judgments and take initiative to make decisions/choices
  • Strong interpersonal, written and verbal communication and team-building skills
  • Desire to help others be successful in finding employment, utilizing coaching and guidance skills to students, graduates and employees
  • Strong ability to solve problems and develop creative solutions based on the needs of the organization and the students
  • An understanding of workforce development projects and eligibility
  • Ability to adapt in changing conditions
  • Excellent customer service skills; to include the ability to handle interruptions and frequent stopping and starting of work to assist with walk-in clients, students and members of the organization, ability to effectively follow up and follow through with graduates, employers and clients
  • Experience working with clients/customers/students representing multiple stages of life and diverse backgrounds/experiences
  • Strong internet search and networking skills; proficiency in Microsoft Office and social networks

American Indian OIC is an Equal Opportunity/Affirmative Action Employer and will not discriminate against any person on the basis of race, religion, national origin or sex in violation of Title VII. AIOIC prohibits discrimination against employees or applicants for employment on any legally-recognized basis (“protected class”) including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.